All sales on monSecret.store are final.
If you have any questions about any piece before making a purchase,
please do not hesitate to contact us at customerservice@monsecret.work.
We will gladly address any questions or concerns you may have.
In the event you receive an item that you believe is damaged or defective,
we require that you email customerservice@monsecret.work within 48 hours of receiving the item
and include your name, proof of purchase, a description of the issue, and photos of the item.
We reserve the right to deny any request for return, exchange, or repair.
If you purchased a monSecret piece from another retailer,
please consult that retailer’s applicable policies.
We are not responsible for items purchased from other retailers."